Frequently Asked Questions

Find out about some of the pressing questions that are asked by many of our customers. 

Should I coat or detail my brand new car?


Yes, of course! Because during the process of having your vehicle shipped to the dealership, your car’s paintwork will begin to accumulate contaminants, such as sea salt, exhaust dust, industrial fallout, leftover adhesive residue, bird droppings, tree sap, water accumulation and most importantly, the harsh, solvent based chemicals that are used to remove the protective wax used by manufacturers for the purpose of protection during transportation.

In many cases, your new car will be prep before delivery, however, due to improper techniques or lack of knowledge, the brand new paintwork runs a risk of becoming marred with defects such as swirl marks, micro marring (from improper polishing techniques) and in some severe cases, random deep scratches.

You may not notice such defects during the collection phase as these defects are usually ‘covered’ by glazes that fills the imperfections. After a couple of car washes, these problems become noticeable and your paint will start to look dull and lifeless.
We strongly recommend that all new vehicles should be coated and detailed as soon as possible.




What is Paint Rejuvenation?


Paint rejuvenation is the process of correcting/relevelling the clear coat of a car to remove defects such as swirl marks, etchings from bird droppings/tree sap, spider webbing, buffer trails (‘fish tails’), micro-marring and scratches. The process can be carried out in various stages with paint rejuvenation starting from single stage to 4 stage correction. Different techniques and equipment are used in the various stages to aid in the removal of defects. Upon completion, your car’s paintwork reflect light at a straight angle, similar to that of a mirror-like finish.




How long is each detailing session?


The time required for each session depends largely on the type of services you select and the condition of your vehicle. On an average, a complete detailing package can take between 3 to 4.5 hours. For all paint protection coating applications with paint rejuvenation works, a minimum of 1 full day/8 hours is required. As our appointments are limited, please book them early.




Why do I see swirl marks even after respraying my car?


There are a number of reasons for this, but more often than not, it is because your spray painter did not carry out a complete refining process after re-levelling the fresh surface with an aggressive compound. Therefore, resulting in holograms, buffer trails and other imperfections in the paintwork. The swirl marks appear after the first wash because the polishes and glazes used to fill in the swirl marks and imperfections get washed away.




How do i book an appointment?


In most cases, we will advise that a prior assessment to be done for all cars to ensure that our team is aware of the work required and provide a sound recommendation to you. Initial assessments can take between 10 to 15mins and can be arranged at any of our outlets. It is best to call/sms before heading down to our outlets to ensure that we have consultants available to attend to you. Appointments need to be booked at least 3 days in advance for all outlets. Once confirmed, a confirmation SMS or call will be made to you.





CONTACT US

80 Rhu Cross #01-04 Singapore 437437

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